nchacservice

Payment and Refund Policy

Payment and Refund Policy

This Payment and Refund Policy applies to all services provided by Norman County Heating And Cooling Llc through our official website nchacservice.com and is established in accordance with applicable United States laws, including Federal Trade Commission (FTC) consumer protection regulations.

1. Payment Terms

All service fees are listed in U.S. Dollars (USD). We accept major credit cards, debit cards, and electronic payment methods such as PayPal. Payment is required in full at the time of booking to confirm your appointment. You will receive an electronic confirmation via email once your payment is processed successfully.

2. Refund & Cancellation Policy

We strive to provide professional and reliable furnace cleaning and repair services. If you are dissatisfied with our services or need to cancel, the following terms apply:

  • Cancellations made at least 24 hours before the scheduled service may be eligible for a full refund.
  • Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.
  • Refund requests must be submitted via email to philipdelarosa@nchacservice.com within 7 calendar days of service completion, with a detailed explanation of the issue.
  • Service not performed due to our error will be fully refunded.

3. Non-Refundable Services

Services completed as agreed and without defects are generally non-refundable. This includes routine maintenance and inspections completed according to your confirmed appointment.

4. Scheduling and Rescheduling

Customers may request to reschedule services by contacting us at least 24 hours in advance. Rescheduling is subject to availability and may require a new confirmation email.

5. Service Issues

If you experience issues with our furnace cleaning or repair service, please contact us immediately via email or phone at philipdelarosa@nchacservice.com or (218) 784-7725. We will work with you to resolve the issue promptly, including offering a service correction or refund when appropriate.

6. Governing Law

This Payment and Refund Policy and all transactions are governed by the laws of the State of Minnesota and applicable federal laws of the United States.

7. Contact Information

Norman County Heating And Cooling Llc
Address: 312 2nd St W, Ada, MN, 56510-1204
Phone: (218) 784-7725
Email: philipdelarosa@nchacservice.com
Website: nchacservice.com